Adoria Consulting help its clients to increase their competitiveness, improving their operations management processes and assessing both on business transformation planning and restructuring.

We conduct change situations that require from the company rapid adaptation skills, contributing to it all from an objective, pragmatic and tailored external approach.


We helps organizations to drive their competition abilities through effective business solutions, efficient and flexible processes, improved management systems and high performance human resources.

We support our clients in designing solutions for an effective enhancement of business operations to drive business profitability.


Our consultants manage the strategic, operational, labor or financial change in order to adapt the company and to assure the viability of the business in a long-term, sustainable way.

We give professional, expert support in designing viability and restructuring plans, ensuring positive outcomes through the transitioning phase towards the new scenario.


Multi-Channel customer service improvement

Multichannel customer services contact center improves users efficiency and satisfaction, increasing access quality while cutting down staff by 25%.

Definition of value proposition in Contact Centers outsourcing

A supplier of contact center services increases new clients revenue stream adjusting the services portfolio and the sales process according to the customer value delivery.


Transformation of the distribution network sales model

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